Barry Lancaster, Vice President, Operations

Barry Lancaster joined HealthStream in August 2008 as Senior Director Professional Services. Barry was responsible for creating our services products and for building our professional services team for our WorkForce Development Business Segment. Barry was promoted to Associate Vice President Professional Services taking on additional responsibilities to lead HealthStream’s training team and the Project Management Office. Barry was promoted to Vice President Client Service Operations consolidating all service operations within WorkForce development including additional responsibilities for customer service and partner on-boarding. Throughout his roles at HealthStream, he has worked in client facing opportunities and has championed our value of customer focus throughout the organization. Over the last few years he has been the voice of the customer for our over 3,000 customers helping drive culture change in how we develop and support products.

Prior to HealthStream, Barry worked at Juris to develop a professional services team to implement and support their clients in the legal space. Barry also worked for Accenture for 15 years as a technical architecture consulting for clients such as AT&T, State of Tennessee, and Blue Cross Blue Shield of Tennessee. Barry earned a Bachelor of Arts degree from Vanderbilt University.

Barry lives in Erie, CO and as an avid cyclist enjoys the bike friendly community and other outdoor activities like hiking and camping.

Barry can be reached at barry.lancaster@healthstream.com.